How can I deactivate my subscription?

How can I deactivate my subscription?

If you deactivate your subscription, you will still be able to use the subscription already paid for. You will simply block any renewal (depending on the type of subscription purchased).

You can deactivate the service subscription directly from your profile:

  • Click on your image in the top right of any page on the Site
  • Click on the "Profile Status" button
  • Follow the instructions to complete the deactivation.

For more information please refer to the Terms and Conditions.



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