How can I see the charges on my credit card statement?
The charges
for the subscription plan or other packages purchased on the Site will be
visible on your credit card statement with the wording associated with the
payment service provider used to collect the relative amount. The method of
payment can be via a single payment for the entire amount or for a portion
thereof through multiple payments until the total amount of the purchased
subscription is paid off. For more details, please consult the appropriate
section of the Terms and Conditions .
Please bear
in mind that sometimes the debit times shown on the statement may not coincide
with the times of purchases made on the site, this discrepancy is due solely to
technical reasons, related to the location of the bank's server managing the
transaction.
If you
encounter any kind of problem with the subscription, discrepancies with charges
or seek clarifications, please contact customer care via the contact form. Our operators will immediately
handle your request.
To speed up
the solving of problems related to your payments, before contacting your bank
we invite you to contact our customer care, via the contact form.
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