What can I do if I purchased the wrong package?
You
can choose the right package for you by checking all the information regarding
the amount to be paid and the automatic renewal terms that you will be given on
the payment page or in the Terms and Conditions of the service. We are unable
to modify the package purchased with another, as indicated in our Terms and
Conditions of the service. Therefore, please read carefully the description of
the package you want to buy before confirming the purchase.
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Can I change my already-purchased subscription plan?
A subscription plan cannot be changed until it expires, as indicated in our Terms and Conditions.
How many times can I acquire a trial subscription (Promo)?
You can acquire a trial subscription only once.
How can I deactivate my subscription?
If you deactivate your subscription, you will still be able to use the subscription already paid for. You will simply block any renewal (depending on the type of subscription purchased). You can deactivate the service subscription directly from your ...
What prices and subscription plans do you offer?
The types of Subscription available with automatic renewal are as follows: Promo (e.g. trial period from 1 to 7 days), then type C subscription 1 month Subscription or equivalent credit purchase 3 months Subscription or equivalent credit purchase 6 ...
How can I renew my subscription?
We use an automatic renewal policy. This means that once the subscription period has expired, for greater convenience, your Premium membership will be automatically renewed. The subscription will be renewed automatically only upon expiry of the ...